Privacy policy
This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when using our services, including our website, applications, and furniture sales services.
1. Scope of This Policy
This Policy applies to all individuals who visit our website, use our applications, or make purchases from us. It covers information that we collect directly from you, such as information provided when you make a purchase, register on our website, participate in surveys, or communicate with our customer service team. It also covers information collected through technological means, including Cookies and similar technologies.
2. Information Collection and Use of Cookies
2.1 Information Collection
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, telephone number, shipping address, and payment information. In addition, we may collect information regarding your interactions with our website, including pages visited, products viewed, products of interest, browsing behavior, and the duration of your visits.
2.2 Use of Cookies
We use Cookies and similar technologies to improve your experience when using our website. Cookies are small text files stored on your device when you visit a website.
Essential Cookies
These Cookies are necessary for the operation of our website and enable core functionality, such as adding products to your shopping cart and completing purchases.
Analytics Cookies
These Cookies help us understand how visitors interact with our website so that we can improve website functionality, performance, and user experience.
Marketing Cookies
These Cookies are used to display advertisements and promotional content that may be relevant to your interests. You may choose to disable these Cookies through your browser settings.
3. Use and Sharing of Information
3.1 How We Use Information
We use the information we collect to:
Process, fulfill, and deliver your orders;
Provide you with updates, promotional offers, marketing communications, and information about our products and services;
Improve our website, products, services, and overall customer experience;
Respond to your inquiries, requests, and customer support needs;
Detect, investigate, prevent, and address fraud, security incidents, and unlawful activities.
3.2 Sharing of Information
We do not sell your personal information to third parties and do not share your personal information except in the following circumstances:
With logistics and delivery service providers, including shipping carriers and transportation companies, for the purpose of fulfilling and delivering your orders;
With technology, analytics, advertising, and marketing service providers that process information on our behalf and in accordance with our privacy and data protection requirements;
When disclosure is required by law, regulation, court order, legal process, or a valid request from governmental or regulatory authorities.
4. Data Retention and Cookie Management
4.1 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing products and services, complying with legal obligations, resolving disputes, and enforcing our agreements. Once the applicable retention period has expired, we will securely delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and regulations.
4.2 Your Rights Regarding Cookies
You may manage, block, or delete Cookies through your browser settings at any time. Please note that disabling certain Cookies may affect the availability or functionality of some features of our website. By continuing to use our website, you acknowledge and consent to the use of Cookies as described in this Policy, subject to your browser and privacy preferences.
5. Your Rights
Subject to applicable laws and regulations, you may have the following rights regarding your personal information:
Right of Access
You may request access to the personal information we hold about you.
Right to Rectification
You may request correction of inaccurate, incomplete, or outdated personal information.
Right to Deletion
You may request deletion of your personal information where permitted by applicable law.
Right to Object
You may object to the processing of your personal information for marketing, analytics, or certain other purposes.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact our privacy team by email. We will respond to your request within the time period required by applicable law.
6. Legal Basis and Compliance
We process personal information based on one or more of the following legal grounds:
Your explicit consent;
The necessity of entering into or performing a contract with you;
Compliance with legal and regulatory obligations;
Our legitimate business interests, including improving our services, enhancing customer experience, and preventing fraud.
We are committed to complying with applicable data protection and privacy laws. Where applicable, this includes compliance with relevant provisions of the General Data Protection Regulation (GDPR) and other applicable privacy regulations.
We collect only the personal information necessary for the purposes described in this Policy and implement appropriate technical and organizational measures, including encryption, access controls, and security safeguards, to protect such information.
Except where required by law, we will not disclose your personal information to third parties without an appropriate legal basis or your consent where required.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the contact information provided on our website.
Phone: +1 (601) 260-8973
Email: contact@havessaliving.com
Address:3225 Pauline Dr,Pearl,MS 39208,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)