Order Cancellation Policy

If you require support or have inquiries regarding order cancellations, please contact us through our designated service channels. We recognize that order cancellations may sometimes be necessary, and we provide the following guidelines:

1. Canceling Orders Prior to Shipment

Orders that have not yet been shipped are eligible for cancellation upon request submitted through our customer service channels. In these cases, customers are entitled to receive a full refund of the total amount paid, without any fees or deductions.

2. Orders Already in Transit

Once an order has been shipped, cancellation is no longer possible. Customers may instead request a return after receiving the product by following the return instructions provided with the shipment or by contacting customer support.

3. Refund Handling

Processing Time: Approved cancellation requests will be processed within 1-5 business days from the time of approval.

Refund Method: All refunds will be credited back to the original payment method used at the time of purchase.

4. Contact Information

Phone: +1 (601) 260-8973
Email: contact@havessaliving.com
Address:3225 Pauline Dr,Pearl,MS 39208,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)